Returns & Exchanges

At Amada Diamonds, we want you to be completely captivated by your purchase. If you are not entirely satisfied, we offer a 30-day return and exchange window for all unworn, handcrafted jewelry in its original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Secure Your Shipment

Place your jewelry in its original presentation box and pack it securely within a padded shipping container to ensure it arrives safely.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to your package, ensuring any previous delivery markings are covered.

4

Quality Inspection & Refund

Once our gemologists verify the condition of the piece, we will process your refund or dispatch your new selection within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing